Delivery times

Shipping within Europe generally takes 1 to 7 business days from the day of shipment, depending on your location.

Shipping outside of Europe generally takes 3 to 15 business days from the day of shipment.

Exception: because the phone cases are custom produced on request, the shipping time differs from our standard delivery. Keep this in mind when ordering.

 

Track & Trace

Once you have paid for your order we will send you a confirmation email to confirm that your order has been successfully received. As soon as your order is shipped you will receive a confirmation email including track and trace details.

 

Shipping costs

Shipping costs are automatically calculated when you place your order and will depend on your shipping address, the weight and the size of your order.

Shipping process

We ship all orders from our warehouse in Heerlen, The Netherlands. All packages are discretely shipped with no indication of what product is inside. All our orders are shipped discretely for your privacy.

 

Shipping Partners

We ship our products with DPD, UPS and PostNL. International packages are usually handled by UPS or PostNL combined with a second national shipping company once the package has gone through customs.

The number of delivery attempts vary based on the country of delivery and based on the shipping company that handles shipment. In general, packages addressed to private clients are offered twice before the package is brought to a pickup location; packages addressed to business clients are generally only offered once. In the event that your package is brought to a pickup location you will be informed hereof by the shipping company that is in charge of the delivery.

 

Do you accept international orders?

Yes, we do. With the exception of Dieci Does spray cans, digitaldoes.com accepts orders from any country in the world. Due to strict transport regulations we are unable to ship Dieci Does spray cans outside of Europe.

 

Customs Charges and Import Taxes

International orders outside Europe may be subject to custom charges and import taxes. If you live in a country outside Europe and customs charges or import taxes are imposed on your order, you will have to pay for these charges upon delivery of your order. As we have no control over custom charges or import taxes, please understand that digitaldoes.com cannot be held responsible for any additional custom charges or import taxes imposed on your order. 

Our customers tell us that fees are consistently not collected on small parcels. Contact customs officials in your country for more information on how your order will be handled by them.

 

Shipping to the UK

We are able to ship orders above €150 to the UK. Due to new UK tax regulations, shipping to the UK is only possible above €150 and taxes may be applied upon delivery. For more information visit https://www.gov.uk/